AI consulting & development in Brisbane
If you want an AI consultant in Brisbane who is still in the room when the system goes live, that is how we work. ComplxAI is an Australian AI engineering and custom software company: Discovery workshops onsite at your premises, then the same small senior team designs, builds and operates the software, remotely in between.
- Team members based in Brisbane, onsite for Discovery workshops
- Australian Eastern time, every stage priced in writing
- One team from strategy to production
The plan and the build from one team
We work with Brisbane and wider Queensland organisations: owner-led companies, professional-services firms, property and construction businesses, healthcare and NDIS providers, SaaS and product teams with a feature to ship, and startups with a first version to get out the door. What they share is a decision-maker who wants a clear view of what AI should do in their business, then wants it built properly.
Team members are based in Brisbane, so in-person sessions are easy to set up. Sitting down with the people who run a process today is where onsite time earns its keep; the build runs remotely in Australian Eastern time. Our AI consulting services across Australia page covers the practice in full; where we work covers the other cities.
A good fit if…
- You want one accountable team from roadmap to production
- Someone repeats the same quoting, intake or reconciliation task every day
- A vendor has pitched an AI product and you want an independent view first
- Your SaaS or internal platform needs an AI feature built to production standard
What businesses here come to us for
Four kinds of work, each with a national page that goes deeper. An engagement can begin with a workshop at your premises.
AI consulting
Which processes to automate first, what each would cost, and whether to build, buy or defer. Discovery produces a use-case map scored by impact, effort and risk; Strategy turns the top of it into a board-ready plan. See AI consulting in Australia.
AI development
For teams that need AI developers rather than advisers: document processing, retrieval over your own records, internal tools and portals, wired into Xero, HubSpot, Salesforce or your database. See custom AI development.
AI engineering
The production layer under any AI feature: retrieval pipelines, evaluation harnesses, model routing, tracing and secure deployment on AWS. It turns a promising demo into something operations can lean on. See production AI engineering.
AI agent development
Agents that act inside your systems: reading the inbox, drafting the reply, raising the invoice, updating the CRM. Approval steps sit wherever an action has consequences, and every call is logged. See AI agent development.
How an engagement runs
The five stages described in how we work, with the onsite and remote split agreed before any stage is priced. With team members in Brisbane, the onsite part is straightforward.
Onsite in Brisbane where it helps
- Discovery workshops with the people who run the process
- Strategy readouts to owners, partners or the board, if you want them in the room
- Any other session where being in the room changes the outcome, agreed before pricing
Remote in between
- Design, build and testing in your repositories and cloud accounts
- Working software demonstrated every couple of weeks
- Meetings in Australian Eastern time
- Documentation and handover included
- Intro callFree, 30 minutes, on video. What you do, what is slow, whether we fit.
- Pre-discoveryFree, one hour, on video or at your premises. We shortlist processes and agree what is worth running in person.
- Discovery2–4 weeks from a fixed fee. Workshops, then a use-case map scored by impact, effort and risk.
- Strategy2–4 weeks, priced upfront. Architecture, cost model, build/buy/defer calls, readout in the room or on video.
- Implementation12-week blocks, priced per block. Remote build, working software every couple of weeks, onsite sessions where they help.
Sectors in South East Queensland we work with
Sector shapes the system far more than the suburb does. Each of these has its own page.
Professional services
Firms and agencies: client intake, document drafting, project reporting, and billing tied back to Xero or MYOB.
AI for professional servicesReal estate and property
Agencies, developers and property managers. Work delivered here includes a fully agentic real-estate platform for a PropTech company across Brisbane and Sydney, under NDA.
AI for real estate and propertyConstruction and trades
Builders, contractors and trade businesses: quoting from plans, tender responses, site reporting and subcontractor paperwork.
AI for construction and tradesHealthcare and NDIS
Clinics, allied health and NDIS providers: onboarding, automated matching and alerting, invoice processing and secure patient records.
AI for healthcare and NDIS providersSaaS companies and startups are covered by AI product development; the industries page lists the rest.
Why an engineering partner in the room beats a distant agency
A strategy deck from one adviser and a build from another leaves a gap that lands on you. A consultant who also does the engineering closes it.
The team that scopes is the team that ships
Strategy, engineering and deployment sit with one small senior group, so what Discovery uncovers carries straight into the build rather than being re-briefed to another firm.
Onsite when it matters, remote when it does not
Discovery workshops happen in person when being in the room changes the outcome. The build runs remotely, so budget goes into software rather than travel days.
Your IP, your accounts
Code, prompts, infrastructure-as-code and documentation live in your repositories and AWS account from day one of any paid stage. No mandatory retainers; handover included.
Systems we have shipped
For DisabilityAssessments we automated matching, alerting, invoice processing and reconciliations; the client reports 90% of operations automated, running on 10% human resource. Modedu reports 2× revenue within six months and ARR of $400k to $1M on a platform we built. Both sit with the rest of what we have built on our work page.
Related AI services
AI consulting
Use-case mapping and a costed plan, by the team that will build it.
AI consulting in AustraliaAI development
Document processing, retrieval and internal tools wired into the systems you already run.
AI development servicesAI engineering
The production layer: pipelines, evaluation harnesses, tracing and deployment.
Production AI engineeringQuestions we hear before a first meeting
Anything else can go on the free intro call.
Book a free intro callDo you meet clients in person in Brisbane?
Yes. Team members are based in Brisbane, so in-person sessions are straightforward. Discovery workshops are the sessions most worth running in person; pre-discovery, Strategy readouts and go-live days can be onsite too. Which sessions are in person is agreed before the stage is priced.
Do you work with businesses on the Gold Coast and Sunshine Coast?
Yes. Both are served remotely by default with onsite sessions by arrangement; see AI consulting on the Gold Coast. Same engagement model, same team, same pricing approach. Engagements that span Brisbane and Sydney, as the agentic real-estate platform did, are handled the same way; see AI consulting in Sydney.
How do we start?
Book the free 30-minute intro call. If there is a fit, the free one-hour pre-discovery follows, on video or at your premises, and closes with a written scope and price for Discovery. Nothing is charged until you approve a paid stage.
Can you work alongside our existing IT provider?
Yes. Your provider keeps the network, devices and Microsoft or Google tenancy. We build the AI and software layer in cloud accounts you own, with least-privilege access you grant, and hand over documentation and runbooks so your provider can support it, or we operate it with you.
Talk to an AI consultant who will also build it
Start with the free intro call. If it makes sense, the next conversation can happen at your premises, and every stage after that is priced in writing before it begins.